Our Services
Our Services
Key International Hotels Management Co.Ltd. is the best choice when looking for a competent partner to run your hotel property or complex operation. As Kempinski Hotels look back at the longest industry record in running luxury hotels and have gained a superior knowledge of the Chinese market and the wishes and needs of our Chinese guests, Kempinski is indeed the most prestigious and secure choice to ensure that your property will become a success. Key International Hotels Management Co.Ltd. offers the most complete range of services, so that you can rest assured that your whole investment will be a success right from the start. Becoming part of the Kempinski family is a lot more than just becoming a member of the longest standing luxury hotel company. You gain access to a lot of opportunities that no single hotel or small chain could ever afford or realise. Right from the start, Key International Hotels Management Co., Ltd. will take very good care of you and organise everything to protect your investment, the assets and fulfil your aspirations.
Our Services include:
Prior to the Soft Opening and actual Launch
· Full review of the architectural and interior design specs to ensure that the property is laid out in the most efficient, time and cost saving manner as required by the Kempinski Standards
· Full technical consultancy and liaison with all necessary consults to ensure a sound construction and mechanical and electrical set-up, in order to achieve a property with facilities that adhere to the Kempinski Standards
· Site inspections by specialist engineers to ensure that, even in the most remote or climate challenged locations, the properties are fitted with all utilities, amenities and facilities required to run a luxury hotel to the Kempinski Standards
· All operational issues like leasing of office, retail and renting of serviced apartments is taken care of, along with comprehensive and transparent accounting to ensure that the company and you as the owner have full information on the performance of the property
· Introduction of qualified consultants in M&E, B.O.H., Low Voltage and Kitchen designers
· Key International Hotels Management Co.Ltd. will use their top most experience and expertise to ensure that the best personal is employed to fill the key positions with experienced and successful staff that ensure the success of the hotel
After the Launch
· Continuous review of the internal procedures and process to ensure a running start and continued improvement to ensure the hotel follows the Kempinski Standards and Procedures, proven to lead to success
· Ongoing quality auditing to ensure that the Kempinski Standards and Procedures are upheld
· All upcoming staffing issues are dealt with and handled through the hotels HR department under our consultation, to ensure that the high standard and the targeted TOP 100 schedule is met
Central Services
· Your hotel will be integrated in the Central Corporate Marketing strategy, which provides access to a vast range of marketing tools and services including the representation on all forms of media, at trade and road shows, loyalty programs and strategic alliances with very prestigious luxury brands
· Integration of the property into Kempinski Hotels Central Reservations System to ensure maximum distribution via the corporate website, GDS and IDS channels.